|The Karaoke Home Entertainment Guarantees
Where the relationship is more important than the sale.
|30 Day "Love it or Swap it" Guarantee*
Sometimes making a purchase can be daunting; am I choosing the right thing?
That's why before you buy anything from KHE.com.au or elsewhere you need to read our "The Essential Karaoke Buyers Guide".
It's designed to take out the guess work and replaces any assumptions you may have about Karaoke with facts so you are well informed before you make any purchase.
Because one thing I assure you is that all karaoke machines are NOT the same!
But don't despair if you do choose the wrong product at KHE.com.au you can take advantage of our 30 Day "Love It or Swap" Guarantee* and we will ensure you get the correct product for needs.
|14 Day Best Price Guarantee*
We guarantee your purchase price for 14 days; if KHE.com.au or any other Australian retailer drops the price of the exact same model we will give you the difference back in the form of a KHE.com.au gift voucher valid for 12 months.
That’s true peace of mind!
|Price Match Guarantee*|
Seen a cheaper price with another retailer in Australia we will not only match it but make sure you get an extra bonus for coming on board with KHE.com.au, along with all the other benefits of shopping with Australia’s No.1 Karaoke Retailer.
Satisfaction is Guaranteed!
When you shop with Karaoke Home Entertainment, because…
Feel safe in the knowledge that we will be around long after you make a purchase.
2. Where the relationship is more important than the sale, why?
Because we want you to be really happy and to enjoy your Karaoke with family and friends and that’s why it’s extremely important to us that you get the right product for your specific needs, the first time round.
3. We value your business, and we want you to come back and visit us again.
Customer service, support and satisfaction are paramount at KHE.com.au and this is why the majority of our business comes from customer referrals.
4. It is about community.
We want you to be a part of our Karaoke community which keeps you up to date with all the latest developments, new songs and let’s you share your experience with other singers.
5. Australian owned and operated.
Peace of mind of dealing with a family owned local Australian business that backs every product we sell with service and support.
6. If things go wrong.
Technology is great when it works, but there’s nothing worse than when it doesn’t, the feeling you get of dread and despair of what’s going to happen now. We have all experienced it before and if you’re like me you hate it because most products are not well supported and it’s up to you do everything.
That’s why at KHE.com.au we quality test products regularly to ensure high standards are being maintained at factory level. We make it our mission to get you up and running as fast as possible with as little fuss to you.
Should your Sonken or Miic Star branded Karaoke Player/Machine, Wireless Microphones, Amplifier or Speakers arrive Dead On Arrival (DOA) or fail within 7 days of purchase we will also give you an extra 6 Months Warranty for that extra piece of mind.
7. First class range of products and services.
Industry leading range of products and services, we stock all the top Karaoke brands and have many exclusive products tailor made for KHE.com.au.
We are also content producers for Sunfly Karaoke and SBI Karaoke making the popular Karaoke Disc Labels like; Karaoke Kool , World Stars , Australian Classic Artists , Down Under Series and SBI Karaoke All Stars and have produced over 1200 titles all made in Melbourne by the staff at KHE.com.au.
Custom Karaoke services via our Pick N Mix site so you can make your very own custom disc or do digital downloads.
8. You don't have to believe us.
Take a look at our customer testimonials, going back over the many years, we aim to please.
|* Terms and conditions for guarantee’s as offered by Karaoke Home Entertainment (KHE.com.au)
current as of Saturday Apr. 4, 2020.
|+ Love It or Swap It|
|+ 14 Day Best Price Guarantee|
|+ Price Match Guarantee|
|+ Warranty / Terms Of Purchase / Sales Returns|
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Karaoke Home Entertainment (ABN 90 965 670 247)